Privacy Policy

1. Overview

Ready Serve LLC ("Ready Serve," "we," "us," or "our") operates the website located at ready-serve.com (the "Website"). This Privacy Policy describes how we collect, use, and handle information that you provide to us when you visit our Website or submit a form.

We are a small business and we take a straightforward approach to privacy: we collect only what we need to respond to your inquiry or application, we do not sell your information, and we communicate with you only for purposes directly related to why you contacted us.

By using our Website or submitting a form, you agree to the practices described in this Privacy Policy. If you do not agree, please do not submit personal information through our Website.

2. Information We Collect

We collect information in the following ways:

• Information you provide voluntarily: When you submit a contact form, staffing request, or staff application on our Website, you provide us with personal information such as your name, email address, phone number, event details, employment history, certifications, and availability.
• Information collected automatically: When you visit our Website, basic technical information may be collected automatically, including your IP address, browser type, operating system, referring URL, pages visited, and time of visit. This information is collected through standard web server logs and/or third-party analytics tools.

3. Form Submissions

Our Website contains three forms: a general contact form, a client staffing request form, and a staff application form. These forms are powered by Netlify Forms, a third-party form processing service. By submitting a form, your submission data is transmitted to Netlify's servers and then forwarded to the appropriate Ready Serve email address. Please review Netlify's Privacy Policy for information on how Netlify handles form data.

Information submitted through our forms is used solely to respond to your inquiry or process your application. We do not add form submitters to marketing email lists without explicit consent.

4. How We Use Information

We use the information you provide to:

• Respond to your inquiry, question, or service request
• Evaluate and process staff applications
• Communicate with you about your event staffing needs
• Confirm and coordinate event bookings
• Improve the quality of our services and website
• Comply with applicable legal obligations

We do not use your information for automated decision-making, profiling, or any purpose unrelated to the services described on this Website.

5. Sharing of Information

We do not sell, rent, or trade your personal information to any third party. We do not share your information with advertisers or marketing companies.

We may share your information only in the following limited circumstances:

• Service providers: We use third-party tools to operate our Website (including Netlify for hosting and form processing, and Google Analytics if enabled). These providers process information on our behalf and are contractually bound to handle it in accordance with applicable privacy laws.
• Legal requirements: We may disclose information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Ready Serve LLC, our staff, or others.
• Business transfers: In the event that Ready Serve LLC is acquired by or merged with another organization, information we hold may be transferred to that organization as part of the transaction. We will notify affected individuals of any such change in ownership.

6. Cookies & Analytics

Our Website may use cookies — small text files placed on your device — and similar tracking technologies to improve the user experience and understand how visitors interact with our site.

We may use Google Analytics or a similar analytics service to collect aggregated, anonymized data about Website traffic and usage. This data does not identify individual visitors. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

You can configure your browser to refuse all cookies or to alert you when cookies are being sent. Note that some features of the Website may not function properly if cookies are disabled.

7. Data Retention

We retain information submitted through our forms for as long as is necessary to fulfill the purpose for which it was submitted, or as required by applicable law. For general inquiries, we typically retain contact information for the duration of any ongoing business relationship and a reasonable period thereafter. Staff application information is retained for consideration for future openings unless you request deletion.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information, subject to applicable legal requirements
• The right to withdraw consent to our processing of your information (where processing is based on consent)

To exercise any of these rights, please contact us at info@ready-serve.com. We will respond to verifiable requests within a reasonable timeframe.

9. Security

We take reasonable precautions to protect the information you submit through our Website. Our Website is served over HTTPS (encrypted connection), and form submissions are processed through Netlify's secure platform.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You submit information at your own risk.

10. Children's Privacy

Our Website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@ready-serve.com and we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Ready Serve LLC
South Florida
Website: ready-serve.com
Email: info@ready-serve.com
Phone: (224) 723-4561